People Like Us started 1 April 2018 and after three years of building our community and planning, we introduced a fee to make our service sustainable into the future. Our Founders were our first PLU’s to join and we’ll be forever thankful for the support shown to our community. We wouldn’t be here without them.
Non-Premium members are people who have activated a home profile but not paid for Premium membership. They include people who have never become Premium and those that were once Premium but are not now.
Non-Premium members who have never been Premium can receive messages from Premium members and reply to them. They can start one new enquiry a day.
Non-Premium members who have previously been Premium cannot message Premium members. Continue your membership to resume your conversations!
Auto-renewal is provided to make it easier for you to keep your subscription current and not have to worry about your future exchanges being cancelled from accidentally missing a renewal. If you do want to stop it, go to the member menu (click your photo) and then My Subscription. There's an option to cancel (or restart) your auto-renewal on this page.
Auto-renewal is provided to make it easier for you to keep your subscription current and not have to worry about your future exchanges being cancelled from accidentally missing a renewal.
If you need to update your payment method, go to the member menu (click your photo) and then My Subscription. There's an option on this page to update your credit card. You might see a pop-up screen informing you that any exchanges you have arranged past your renewal date will be cancelled if you cancel your subscription. Press the “I understand” button and you will be able to update your payment method in a new screen.
Remember, People Like Us uses the world's biggest payment gateway, Stripe, to handle all payments. People Like Us does not keep credit card information on our site or in our database anywhere.
We gift one Globe for each new member in our community. At this time, we have no plans to introduce further Globes with renewals.
We want our new members to experience a genuine, sharing exchange experience. We believe, is best felt from hosting another member.
This can be any type of exchange: simultaneous, non-simultaneous, non-reciprocal or hospitality, as long as the other member is staying in your place for 5 nights or more.
We're using Globes to make sure that all new members will do this first, before receiving their Globe for a non-reciprocal exchange.
In order to unlock your membership Globe, you have to host another member for 5 nights or more. Host means to have another member at your home (whether or not you're home).
This can be any type of exchange: simultaneous, non-simultaneous, non-reciprocal or hospitality. The important thing is that the member is staying at your home to qualify toward the count of days.
If your Globe is locked, it will unlock at the conclusion of an exchange where the cumulative total of your nights hosted is 5 or greater. As an example, if you host someone for 3 nights and then 7 nights, it will unlock on the last day of the 7 night exchange.
If you don't host another member for 5 nights during your membership period, it will unlock upon your next renewal.
Your account covers you, your partner, your children under 18, and your dependent adult children i.e. as long as they still live at home with you.
Once they move out of home, they can still travel with you, the same as your friends can (as long as you ask your host's permission), but to travel alone, they need their own account and to build up their own PLU reputation.
People Like Us doesn't offer free trials, but we have a 60-day refund guarantee for new members. If you find PLU doesn't work for you during your first 60 days, just start a Support Conversation and ask for a refund.
The guarantee ends when you accept or finalise your first exchange, or 60 days after you first become a Premium member. It is not applicable for discounted / promotional prices or for membership renewals.
Full details are in our Service Terms.