What are the best practices for a successful validation?
Before starting the verification process, here’s what you need:
A valid government-issued photo ID document. Not a photocopy or a picture of an ID document. Make sure that the ID document isn’t expired.
A device with a camera—use a mobile device if possible. Cameras on mobile devices typically take higher-quality photos than a webcam.
The quality of the images you capture affects success rates dramatically. Below are a few best practices to help make sure that your verification succeeds:
Capture a clear image. Make sure that the images aren’t too dark or bright, and don’t have a glare. Hold steady and allow your camera to focus to avoid blurry photos.
Don’t block any part of your ID document in the image. Ideally you can lay it flat to take the photo.
Don’t block any part of your face. Remove sunglasses, masks, or other accessories.
Find a location with ambient lighting. Avoid spaces with strong overhead lights that cast a shadow on your face or ID document. Avoid sitting directly in front of a bright light which can wash out your face and add a glare to your ID document.