PLU runs a Mentor program. When a new starter joins PLU, they will be offered a Mentor, an experienced Premium member of the site. Once the new starter has a Mentor allocated, they are known as a Buddy. The Buddy can ask the Mentor anything they like. Questions can be about home exchanging in general, about People Like Us in particular, or anything at all. The program exists to help people get started and to make the most out of your PLU membership.