FAQ

Can I change my name on the platform after verification?

Once the Stripe Identity Verification process completes successfully, People Like Us receives and saves your first and last names scanned from the photo ID you used. This may include middle names, if given on the document. Exact spellings and case are preserved exactly as given to us on the document. As these are the verified versions of your name, they are saved and can't be updated after verification has been successful.

We recognise and understand that you may want to use a different form of your name to the one on your official documentation. This may be a shortened form, include a partner's name, a middle name or any other name. We provide a Preferred Name for this purpose, which you can update on your Member Profile. If present, your Preferred Name will be used throughout the system. You may also hide your surname on the platform by updating your Member Profile.

When you finalise an exchange, your verified first and last names are shown to your exchange partner, together with your preferred name.