When Your Address Changes, Your Home Exchange Life Doesn't Have To
How one couple nearly gave up on exchanging, until a single phone call to their leasing office changed everything
Ron and Naomi
Sep 22, 2026 · 3 min read

Ron and Naomi have lived a lot of lives in one marriage. Ron grew up in New York, Naomi in Japan, and they met 40 years ago. Twenty years ago they landed in Napa Valley, where Ron works in the wine industry and the two of them built the kind of life a lot of people dream about: world-class food and wine on the doorstep, the Pacific a short drive away, San Francisco close enough for a day trip, and grandchildren in Southern California they visit often.
Since joining PLU in 2024, they've turned that life into 91 nights of exchange, including stays in Perugia, Wrecclesham in the UK, and New York City.
Then, earlier this year, their Napa house sold and they moved into a rental in Los Angeles. Their new building's rental agreement seemed to rule out home exchange altogether, and Ron reached out to us wondering if that was the end of their exchanging days.
A question worth asking properly
It's a situation we hear about fairly often: a lease or building agreement includes a clause about short-term rentals or subletting, and it's genuinely unclear whether home exchange is meant to be covered by that or not. These agreements are rarely written with home exchange in mind at all, so the wording tends to be broad, and reading it cautiously is the sensible thing to do.
Home exchange is still niche enough that most leases and HOA rules simply don't mention it by name. Where it differs from a short-term rental, almost always, is that no money changes hands. It's much closer to having friends to stay than it is to running a short-term let, but we understand why that isn't obvious from a general clause about subletting.
Rather than assume the worst, we suggested Ron check with his leasing office directly and ask specifically about exchanging, since a quick, direct answer is often all it takes to clear things up. So he did.
The outcome
"I checked with our leasing office, and since no money is transacting, I can do a swap up to 21 days without approval," Ron told us. "Thanks for stepping in to salvage this for us. Now we can find more people like us."
It's a small thing, a single phone call, but it meant the difference between Ron and Naomi stepping away from a community they clearly love, and picking up exactly where they left off.
If you're in a similar spot
If you've moved somewhere new, or your living situation has changed, and you're not sure whether you're still able to exchange, it's always worth asking directly rather than guessing. Check the specific wording of your lease or your association's rules, and if it's short-term rentals or subletting that's named, that's very likely not what a home exchange is. A quick, direct conversation with your leasing office or HOA is usually all it takes to find out for sure.
And if you'd like a hand explaining the difference to your building or landlord, that's exactly the kind of thing Member Support is here for.
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Comments (4)
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Wonderful! Having been a landlord, the way I would approach home exchange is by letting the landlord know that you like to have people stay to watch over your home when you are gone and hope they are good with that? You could explain that no money is exchanged, but sometimes you will do the same for them and that is the exchange. You are welcome to let your landlord know that as an example one of our exchange partners caught a leak in our ceiling that might not have been discovered for weeks, while we were away. So there is a huge benefit for the landlord to having someone caring for and watching over their/your home in your absence.
That's a really good point! I think that, usually, it's just that they don't understand what home exchanging is all about so they lump it in with short-term rentals. It was so good to see that they actually listened to Ron.
My story began a long time ago, in 2011. I was already renting when we started to think about house exchanging. I needed to inform the real estate and they said 'no' initially. They were thinking about out-of-hand parties, insurance problems for the landlord, etc. I explained them what it actually was and how it worked. The landlord said: "Okay, but the (in this case) lady has to go on the lease." (our first exchange was for 3 months!) Our exchange partner was a first-timer as well and agreed. There were no problems. The second exchange was slightly easier. "Let the people introduce themselves and let them bring some identification." Our second exchange partners also agreed. The third time? "You're fine. You don't have to inform us anymore." We had shown that everything is well organised, and that exchange partners are no potential criminals (đ). Since then I have done numerous trouble-free and happy exchanges. My suggestion: persevere and explain clearly if you find yourself in this kind of situation.
Thank you for educating your landlord at the time! I'd love to think that they turned around and tried it for themselves after they saw how well it was working. đ